Frequently Asked Questions
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of receiving the item. The product must be in its original condition, unworn or unused, with tags and packaging intact. Please contact us to initiate the return process.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
How long does shipping take for orders?
Shipping times may vary based on your location. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-7 business days. You will receive a tracking number once your order has shipped, allowing you to monitor its progress. It should take up to 14 days
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or if you receive the wrong item, please inspect the package immediately and contact us through our contact form. We will evaluate the issue and work to resolve it promptly.
